How It Works

Have a Problem?
Contact us with any question or concern about your home.
Get Custom Help
One of our Home Care Experts will work with you to identify and troubleshoot the issue remotely.
Trusted Recommendations
If you need an in-home service, we can recommend professional service providers in your area.
Problem Solved
When new questions come up, have peace of mind knowing Hippo Home Care is here to help.

Expert Guidance at Your Convenience

Call Us Now

You've reached us outside of our regular business hours, 9 a.m. to 7 p.m. CT from Monday-Friday. You can call us now to leave a message, and a Home Care Expert will return your call within one business day.

Send Us a Message

Tell us what's happening and a Home Care Expert will reply shortly.

Our Customers Say It Best

We've Got Answers

Hippo Home Care provides homeowners, who have questions or concerns about their home, with immediate guidance, quick fixes and more. You can get support via phone or video, and one of our Home Care Experts will work with you to identify and troubleshoot the issue. If you need an in-home service or repair, we can recommend professional service providers in your area.

Hippo Home Care is a free service for Hippo Insurance Services customers to use. We're here to help with your home maintenance needs and connecting with a Home Care Expert won't cost you anything.

We are here to help with virtual support for any part of your home—from appliance maintenance to outdoor upkeep, and everything in between.

We're available wherever your smartphone goes within the United States—so you can access expert guidance at your convenience.

Our trusted team of Home Care Experts have been vetted, trained, and completed hundreds of 5-star services.

Any data collected as a result of a Hippo Home Care service will not affect the terms of your home insurance policy.

The Hippo Customer Support team is available to answer questions about your policy at support@hippo.com or (800) 585-0705. And to file a claim, please contact Hippo's dedicated claims team at claims@hippo.com or (855) 999-9746. Both teams are available 24 hours a day, 7 days a week.